FAQ

Find answers to commonly asked questions.

How can we help?

FAQ

Product

How long does AIRIWEAR’s battery last?

AIRIWEAR boasts a +6 hours of battery life (standard setting), ensuring long-lasting protection throughout your day. -Roughly 2.5 Hours to charge (full charge) -Roughly 10,000 total battery life -USB_C Connection

What wavelength does AIRiWEAR use?

262 - 265 nm wavelength

Are there different purification settings on AIRIWEAR?

Two Settings: Standard & High settings • Standard: 6.5 mj/(cm^2 x S) • High: 18 mj/(cm^2 x S)

Does AIRIWEAR come with anything?

YES - Charging Cable & Traveling Case

Is AIRIWEAR comfortable to wear for extended periods?

Yes, its light weight, quiet, ergonomic design, makes AIRiWEAR comfortable all day.

How can I clean or maintain my AIRIWEAR?

No need to change any filters! AIRiWEAR can be cleaned with a simple disinfection wipe.

Where is AIRiWEAR most effective?

AIRiWEAR is designed to offer protection when in environments of high-contamination: Health Care Facilities, schools, nursing homes, public transportation (Planes, bus, subway)

Is AIRiWEAR a good fit for me?

If you are immunocompromised, work in a high-risk environment, or find yourself in constant travel, AIRiWEAR can help protect from harmful pathogens.

Ordering, Shipping, Returns & Exchanges

What is the shipping process?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

What is the return policy?

30 day return policy

Can I cancel my order?

We typically ship in less than 24 hours, we will do our best to accommodate cancelations. Products can be returned within our 30 day policy.

Do you ship overseas?

We are currently not shipping outside of the US.

Get in touch

Have questions about your order, or a general enquiry?